Most professionals recommend getting the drains inspected at least once every 2 years to determine whether they need to be cleaned. By cleaning the drains regularly, you can eliminate slow drains, lower the risk of dealing with plumbing emergencies, reduce odors and also be able to identify the bigger issues before they worsen. As you will have to rely solely on the professional opinion of the drain cleaning companies, it is crucial that you pick wisely to avoid going from drain cleaning to having to completely replace the sewer system. Here are 3 ways to avoid scams.
Do Your Research on the Overall Satisfaction Others Have Had with the Company
The reviews of other past clients can be quite accurate and telling in regards to the quality of the services that you will receive. Don't hesitate to spend the extra time researching online on how satisfied others may have been with the overall drain cleaning, and whether the draining cleaning had a positive effect on the plumbing.
It is important that you look at the amount of reviews that a company has, and to take the opinion of each review individually with a grain of salt. If you do see patterns being repeated, then there is a high chance that it is true. For example, if there are hundreds of reviews on a business, and the majority of the clients claim that they were happy with the services, then chances are that you'll also experience the same type of satisfaction. On the other hand, if there are only a handful of reviews, it is important to tread carefully.
If you cannot find any reviews online, contact the drain cleaning company and ask if they have any references from previous jobs. Don't hesitate to call these references to ask them about their experiences with the drain cleaning company, and also don't forget to check with the Better Business Bureau (BBB) regarding the business rating and whether any complaints have been filed previously.
Ensure that the Videos Inspections are Accurate and Real-time
To determine whether a thorough drain cleaning is required and if there are any additional problems that need to be addressed, most professionals will provide you with video inspections using sewer snakes and other tools. Make sure that the video inspections are accurate and in real-time by requesting the drain cleaning companies to take a video somewhere in your home before looking at the drains. This ensures that you are not watching a rerun that has been previously recorded, which is actually a common scam used to convince clients to opt for more expensive services.
The video inspections should give you a good idea regarding whether your drains are damaged or not. In addition, the video inspections will also give you a better idea of the severity and extent of the damage, as well as the location.
Ask Questions Regarding the Type and Extent of the Damage
If the drain cleaning companies are claiming that you need a lot more than drain cleaning, do not hesitate to ask them more questions in order to clarify any conspicuous ideas or concepts. Have the professionals show you where the problems are, and also explain to you in detail how to fix the problem. There will generally be several viable solutions. Explore the pros and cons of each solution with the drain cleaning company in order to make a better decision.
If you put in some extra effort, you won't have to fall for scams. Drain cleaning is an important maintenance service that will keep your plumbing in excellent shape. However, some drain cleaning companies do take advantage of these opportunities to exaggerate the extent, severity and presence of other problems in order to encourage you to spend more money on their services.
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